Habit 1: MASTER
As situations arise, remember your ability to choose your response and
choose one of the responses you came up with in the question on the previous page.
choose one of the responses you came up with in the question on the previous page.
You can MASTER the moment between a negative stimulus and your response by following these steps:
1. Measure how important the situation is to you on a scale of 1–5.
2. Assess your initial reaction—frustration, anger, fear, etc.
3. See the stimulus/response model in your mind.
4. Think about a proactive response.
5. Engage or exit—use the response you’ve chosen or exit the situation.
6. Review your performance to see how proactive you are.
2. Assess your initial reaction—frustration, anger, fear, etc.
3. See the stimulus/response model in your mind.
4. Think about a proactive response.
5. Engage or exit—use the response you’ve chosen or exit the situation.
6. Review your performance to see how proactive you are.