1. Measure how important the situation is to you on a scale of 1–5.
2. Assess your initial reaction—frustration, anger, fear, etc.
3. See the stimulus/response model in your mind.
4. Think about a proactive response.
5. Engage or exit—use the response you’ve chosen or exit the situation.
6. Review your performance to see how proactive you are.
Use the MASTER checklist for one week. Make a conscious effort to use your
“pause” button in the moment of choice and work toward proactive responses.
Assess your progress at the end of the week by answering these questions:
What were the outcomes to my conscious, proactive responses?
What would have been the outcomes had I chosen reactive responses?
In what ways have my proactive responses improved my week?